000 00276nam a2200121Ia 4500
008 230321s9999 xx 000 0 und d
082 _bVER
100 _aVerma, Harshv
245 0 _aMarketing of Services
260 _bGlobal Business Pess
_c2008
300 _a156
942 _cBD
999 _c6288
_d6288